Real reviews

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Real reviews written by users who have used our airport transfers services in London.

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E

21-07-2023

Transfer from Gatwick to London

Todo muy bien, el conductor se puso en contacto conmigo un día antes para confirmar horarios. Ha estado muy atento en todo momento.
Recomiendo al 100 %

J

21-07-2023

Transfer from Gatwick to London

Good journey with pleasant conversation and a friendly driver. I recommend it.

I

21-07-2023

Transfer from Heathrow to London

Ery well

D

21-07-2023

Transfer from Gatwick to London

All perfect

M

20-07-2023

Transfer from Gatwick to London

Punctual and very professional.

S

20-07-2023

Transfer from London to Stansted

Perfect!

J

20-07-2023

Transfer from Gatwick to London

Very attentive driver. We will repeat!!!!

J

20-07-2023

Transfer from Tidworth to Heathrow

Muy amable!!!

J

20-07-2023

Transfer from Stansted to London

We arrived, and the driver was waiting for us at the airport, very friendly and helpful. The vehicle was perfect.

M

20-07-2023

Transfer from London to Heathrow

Excellent

R

20-07-2023

Transfer from Gatwick to London

Excellent service in all aspects. Especially the interaction with Hicham, who was very friendly and professional.

A

20-07-2023

Transfer from Gatwick to New Malden

Muy buen servicio

E

20-07-2023

Transfer from Harry Potter Studios to London

Muy recomendable. Sin duda la mejor forma de ir y volver de los Studios Harry Potter. El conductor Hichal muy amable y atento. Muy contentos. Todo perfecto

E

20-07-2023

Transfer from London to Harry Potter Studios

Totalmente recomendable. Sin duda la mejor manera de llegar a los Studios Harry Potter. El conductor Mustapha muy amable y atento en todo momento. Muy contentos

J

19-07-2023

Transfer from Gatwick to London

The prior contact via WhatsApp was very good and everything was well explained, but when we arrived at the meeting point, the transfer was not there. I had to call, and in the end, I waited for about 25 minutes. It's not acceptable to be told that they charge if you're more than an hour late and then not be there on time, especially when traveling with two children. I requested a baby seat, but it wasn't available, and there was no space for the stroller, so we had to carry it at the back. The car was poorly soundproofed. However, the driver was friendly and gave us some tips about the city. It's a shame that due to certain issues, it wasn't a good experience, and I won't be using the service again.

Response from anglotransfers:

We're sorry that you were not satisfied with the services provided.

Starting with the last issue, you booked a standard sedan and only informed us that you were traveling with 2 checked bags + 2 cabin bags. You didn't mention that you also had a baby stroller with you, knowing that it wouldn't fit, and we would have asked you to book a larger vehicle.

In fact, the driver could have refused to provide the service under these conditions.

Regarding the soundproofing of the vehicle, there is little we can do as it would be a matter for the car manufacturer. The assigned vehicle was a 2018 Toyota Prius.

Regarding baby seats, as you were informed on our website, we only provide booster seats and not baby seats.

Finally, regarding the wait time, your flight landed at 10:05 PM, and it is confirmed that you left the airport at 10:50 PM, so the service was provided within the one-hour period specified in the contract, starting from the landing time.

M

19-07-2023

Transfer from London to Stansted

Very good service, always in contact with the driver.

R

19-07-2023

Transfer from Stansted to London

All perfect. Thanks!

R

19-07-2023

Transfer from Stansted to London

All good. No issues encountered.

C

19-07-2023

Transfer from London to Heathrow

Excellent, 100% reliable service

J

19-07-2023

Transfer from Richmond to Stansted

Excelente queda corto. Petru Catalin super super amable, atento... reusltó que en lugar de las 16:45 recogernos, pudimos terminar antes y le envié watsapp a Petru y no nos puso ningun problema y nos recogió como 40 minutos antes que nos fué genial para llegar sin estres al aeropueto.
Sin ningún tipo de duda repetiré con vosotros, de hecho tengo que volver a Londres en breve y repetiré seguro,

mucha gracias por todo

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