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Real reviews written by users who have used our airport transfers services in London.
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E
Esther
21-07-2023
Transfer from Gatwick to London
Todo muy bien, el conductor se puso en contacto conmigo un día antes para confirmar horarios. Ha estado muy atento en todo momento.
Recomiendo al 100 %
J
Jose Manuel
21-07-2023
Transfer from Gatwick to London
Good journey with pleasant conversation and a friendly driver. I recommend it.
I
Irene
21-07-2023
Transfer from Heathrow to London
Ery well
D
Daniel
21-07-2023
Transfer from Gatwick to London
All perfect
M
Maite
20-07-2023
Transfer from Gatwick to London
Punctual and very professional.
S
Salvador
20-07-2023
Transfer from London to Stansted
Perfect!
J
Josep
20-07-2023
Transfer from Gatwick to London
Very attentive driver. We will repeat!!!!
J
Juan Francisco
20-07-2023
Transfer from Stansted to London
We arrived, and the driver was waiting for us at the airport, very friendly and helpful. The vehicle was perfect.
M
Marta
20-07-2023
Transfer from London to Heathrow
Excellent
R
Raúl
20-07-2023
Transfer from Gatwick to London
Excellent service in all aspects. Especially the interaction with Hicham, who was very friendly and professional.
E
Edurne
20-07-2023
Transfer from Harry Potter Studios to London
Muy recomendable. Sin duda la mejor forma de ir y volver de los Studios Harry Potter. El conductor Hichal muy amable y atento. Muy contentos. Todo perfecto
E
Edurne
20-07-2023
Transfer from London to Harry Potter Studios
Totalmente recomendable. Sin duda la mejor manera de llegar a los Studios Harry Potter. El conductor Mustapha muy amable y atento en todo momento. Muy contentos
J
Jose Manuel
19-07-2023
Transfer from Gatwick to London
The prior contact via WhatsApp was very good and everything was well explained, but when we arrived at the meeting point, the transfer was not there. I had to call, and in the end, I waited for about 25 minutes. It's not acceptable to be told that they charge if you're more than an hour late and then not be there on time, especially when traveling with two children. I requested a baby seat, but it wasn't available, and there was no space for the stroller, so we had to carry it at the back. The car was poorly soundproofed. However, the driver was friendly and gave us some tips about the city. It's a shame that due to certain issues, it wasn't a good experience, and I won't be using the service again.
Response from anglotransfers:
We're sorry that you were not satisfied with the services provided.
Starting with the last issue, you booked a standard sedan and only informed us that you were traveling with 2 checked bags + 2 cabin bags. You didn't mention that you also had a baby stroller with you, knowing that it wouldn't fit, and we would have asked you to book a larger vehicle.
In fact, the driver could have refused to provide the service under these conditions.
Regarding the soundproofing of the vehicle, there is little we can do as it would be a matter for the car manufacturer. The assigned vehicle was a 2018 Toyota Prius.
Regarding baby seats, as you were informed on our website, we only provide booster seats and not baby seats.
Finally, regarding the wait time, your flight landed at 10:05 PM, and it is confirmed that you left the airport at 10:50 PM, so the service was provided within the one-hour period specified in the contract, starting from the landing time.
M
Mario
19-07-2023
Transfer from London to Stansted
Very good service, always in contact with the driver.
R
Rocio
19-07-2023
Transfer from Stansted to London
All perfect. Thanks!
R
Ramón Alejandro
19-07-2023
Transfer from Stansted to London
All good. No issues encountered.
C
Christina
19-07-2023
Transfer from London to Heathrow
Excellent, 100% reliable service
J
Josep
19-07-2023
Transfer from Richmond to Stansted
Excelente queda corto. Petru Catalin super super amable, atento... reusltó que en lugar de las 16:45 recogernos, pudimos terminar antes y le envié watsapp a Petru y no nos puso ningun problema y nos recogió como 40 minutos antes que nos fué genial para llegar sin estres al aeropueto.
Sin ningún tipo de duda repetiré con vosotros, de hecho tengo que volver a Londres en breve y repetiré seguro,
mucha gracias por todo
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