Real reviews

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Real reviews written by users who have used our airport transfers services in London.

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I

02-07-2026

Transfer from London to Tour Cotswolds 10 horas

A+++ A comfortable and pleasant transfer. He was always attentive and helpful. He was always in a good mood. Highly recommended.

J

01-07-2026

Transfer from Heathrow to London

The driver we got was excellent!!! He gave us a few tips. Also our exit was delayed a bit because of immigration and the crowds at the airport and he waited for us with the best attitude! Thank you!

C

01-07-2026

Transfer from London to Dover

Perfect transportation. Very friendly driver, excellent driving and took us right up to the ship embarkation point. Highly recommend this driver!

N

01-07-2026

Transfer from Luton to London

⭐ 1/5 — Two failures in one day. Avoid.

Angiotransfers/Anglotransfers delivered a masterclass in how not to run a transfer service on June 27, 2026.

FAILURE #1 — FRAUDULENT "NO SHOW" CHARGE
My original flight changed due to a travel emergency. I contacted the assigned driver (Kandeepan) over 3.5 hours before pickup, explained the situation, and asked if I needed to contact the company. He said no — he would call back within the hour to confirm new plans. He never called back. Instead, he marked me as a no-show and I was charged in full. I have WhatsApp records proving I notified the driver well in advance and that he acknowledged it. When I disputed this, their dispatcher told me to contact "Anglotransfers" — which is the same company. They stonewalled completely.

FAILURE #2 — DRIVER 40 MINUTES LATE, NO NAME TAG, REFUSED TO ENTER TERMINAL
For the rebooked pickup (9:05pm arrival, driver due by 9:35pm per their own policy), the driver did not show until approximately 10:15pm — 40 minutes late. I called multiple times. No answer. When the driver finally arrived, he did not come inside the terminal with a name tag as any professional transfer service does. Instead, he parked outside and expected me to walk a quarter mile through Luton Airport with luggage and three young children to find him.

When I raised the delays via WhatsApp, their dispatcher told me to "take a deep breath" and accused me of being rude — then threatened to cancel my booking (at full charge, of course). At 10pm, 25 minutes after their own stated pickup time had passed, they sent a photo claiming the driver was "at the pickup point" — the point I had been standing at for 40 minutes.

I have complete WhatsApp documentation of every exchange. Two failures, zero accountability, zero refund, zero apology. This company charges premium prices and delivers neither the punctuality nor the professionalism that justifies them.

Response from anglotransfers:

Thank you for your review. However, it omits several important facts and does not accurately reflect what happened.

Your original transfer was not cancelled due to any failure on our part. You missed your original flight and informed us approximately three hours before the scheduled arrival time. As per our terms and conditions, cancellations or changes made within 12 hours of the service are non-refundable. The booking was therefore correctly treated as a no-show.

There was therefore no fraudulent charge, but simply the correct application of the cancellation policy accepted at the time of booking. Missing your flight was an unfortunate personal circumstance, not a service failure.

Despite our policy of not accepting same-day bookings due to driver scheduling, we made an exception and arranged a completely new transfer for your replacement flight. As with your airline ticket, a new journey required a new booking. The driver arrived at 10:00 pm, within the waiting time period included in our service, and waited at the official Luton Airport pick-up point, approximately 250 metres from the terminal. As indicated on our site and the pickup instrucctions, Luton Airport does not allow private transfer drivers to wait inside the terminal. A photo and the driver's live location was sent to you immediately upon arrival.

While we fully understand how stressful it is to miss a flight, our team remained professional throughout despite receiving repeated abusive and disrespectful messages. We therefore cannot agree with your claim of "two failures", as both services were handled in accordance with our booking conditions and airport procedures.

W

01-07-2026

Transfer from Toddington to Southampton

Driver was very friendly and on time. We were kept updated before hand. Would recommend this service. Thank you.

J

01-07-2026

Transfer from Gatwick to London

Very good, the driver was punctual and attentive. Communication with him was perfect.

J

01-07-2026

Transfer from London to Heathrow

The transport was fine. The driver was very attentive and worried about us arriving on time given the traffic jam. I have a small complaint about this. When booking on the website it said the trip would take 1 hour and suggested leaving at least 3 hours before the flight departure. I think you should review these guidelines because the trip to Heathrow took almost two hours due to traffic and we barely made it.

Response from anglotransfers:

Muchas gracias por su comentario. Los tiempos indicados en la web son orientativos. Lamentablemente todavía no podemos predecir el tráfico ni posibles accidentes o cortes de calles. Aún así, nos alegramos que llegasen al aeropuerto a tiempo y pudiesen coger su vuelo sin mayor problema.

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L

01-07-2026

Transfer from London to Heathrow

The driver arrived on time and was very service minded and nice.

T

01-07-2026

Transfer from London to Heathrow

Muy buen trato. Amabilidad. Seguridad. Todo muy correcto.

J

01-07-2026

Transfer from Gatwick to London

Conductor muy profesional y amable.

A

01-07-2026

Transfer from London to Gatwick

Conductor muy puntual, muy amable

P

30-06-2026

Transfer from London to Stansted

Nuestro chofer fué Redouan, una persona encantadora y servicial atento y puntual, fue un verdadero placer viajar con él, recomendaría a todo viajero,
especialmente al que solicite un conductor de lengua española.
Mucha gracias Redouan

L

30-06-2026

Transfer from Chichester to Gatwick

EL TRASLADO FUE EXCELENTE ....EL CONDUCTOR MUY CORRECTO ,,,SIMPATICO .EL COCHE EXCELENTE Y LA CONDUCCION CORRECTA.LO RECOMIENDO

M

29-06-2026

Transfer from Gatwick to London

Traslado del aeropuerto de Gatwick hasta mi hotel en Londres perfecto. Especial mención al chófer, Marouan, fue puntual y nos llevó perfectamente bien hasta el hotel, además me pude comunicar con él via WhatsApp. Muy buen servicio el de Iberotransfers!!!

K

29-06-2026

Transfer from Stansted to London

Muy buen profesional

E

29-06-2026

Transfer from London to Dover

Driver was very pleasant, on time and drove quite quickly but safely to our destination.
Helped with our luggage as well
I recommend this company. Two transfers this trip both were seamless
Thank you

O

29-06-2026

Transfer from London to Heathrow

Nuestro conductor Naim se puso en contacto con nosotros y nos mantuvo informados sobre la hora en que pasaría por nosotros… llegó puntual y fue muy amable y servicial

M

29-06-2026

Transfer from London to Heathrow

Pues nuestra experiencia fue perfecta, contratamos con esta empresa todos los traslados durante nuestra estancia en Londres, la comunicación bien, la puntualidad bien, la amabilidad bien, en general todo perfecto, recomendables 100 por 100.

C

28-06-2026

Transfer from London to Southampton

Jose Manuel was great, but his car had lost AC the morning of our trip so we had to drive to Winchester and Southampton in extremely hot weather and very heavy traffic with no AC and windows fully open which was very uncomfortable. Not what I paid for or expected. Was unfortunate and not the driver’s fault, but not mine either, so I think some accommodation is appropriate.

J

28-06-2026

Transfer from London to Heathrow

Shonod fue muy amable y puntual
Lo recomiendo 10/10

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