Real reviews

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Real reviews written by users who have used our airport transfers services in London.

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F

16-09-2023

Transfer from Gatwick to London

Everything was perfect, the driver was very attentive, and the service was excellent.

B

16-09-2023

Transfer from Gatwick to London

In contact with the driver at all times from 1 day before the flight.

V

16-09-2023

Transfer from London to Gatwick

We usually haven't had problems with anglotransfers but this time the service was poor. Firstly, the driver arrived 15 minutes late, and this, combined with the fact that, according to her, the highway was closed due to an accident, made her take secondary roads and sometimes very narrow ones, with frequent stops because the cars couldn't pass when they met on the road. In summary, our flight was scheduled for 15:25, and we requested the car at 12:00. However, we arrived at 14:30, and when we got to the check-in counter, the flight was already closed. Consequently, we had to buy tickets for the next flight, causing both time and money inconvenience.

Response from anglotransfers:

We're sorry you weren't happy with our service this time. The driver was a bit late due to traffic but still within the stipulated time frame. Regarding the route, the driver chose an alternative one to avoid further delays to the airport. London is one of the most congested cities in the world, and sometimes these situations occur. This is why we recommend booking pickup for Gatwick at least 3h30min before the flight's departure time at a minimum. However, we find it weird you missed the flight because Vueling's check-in counters close 40 minutes before the flight departure time. You arrived at the airport an hour before departure, which should have been enough time.

J

15-09-2023

Transfer from London to Stansted

All perfect!

D

14-09-2023

Transfer from Gatwick to London

Amazin service

M

14-09-2023

Transfer from Gatwick to London

Jose was an excellent driver. He kept us entertained throughout the entire 2-hour journey, explaining everything about the city. If it hadn't been for him, the trip would have been very boring. Thank you very much.

J

13-09-2023

Transfer from Gatwick to London

Our driver was Alain. A kind, attentive, and professional person at all times, with a pleasant driving style. British punctuality for both transfers.

R

13-09-2023

Transfer from Tilbury to London

Everything was perfect. I would definitely hire this service again without hesitation.

O

13-09-2023

Transfer from London to Stansted

He was on time, and the vehicle was in good condition. All perfect.

J

13-09-2023

Transfer from London to Stansted

Everything was perfect, the drivers were magnificent.

S

13-09-2023

Transfer from London to Gatwick

Excellent

R

13-09-2023

Transfer from Heathrow to London

Great communication to connect and lovely ride in to central London during rush hour. Our driver was wonderful to visit with and helpful with questions. Would highly recommend!

M

13-09-2023

Transfer from London to Gatwick

Good driving. Attentive driver.

M

13-09-2023

Transfer from London to Stansted

Marius was very friendly both during our transfer from Gatwick, where he had to wait for a while due to a slight delay in the flight and passport control, and during our transfer to Stansted, where he even arrived ahead of time and took us there very well.

S

12-09-2023

Transfer from Southampton to Heathrow

A very good option, the driver was very professional both in driving and in his demeanor, the car was very clean and in line with what was contracted.

A

12-09-2023

Transfer from Heathrow to London

Hi, Monica was smart, on time, drove beautifully and communicated well. Anthony and Peta

G

12-09-2023

Transfer from London to Stansted

On time and driver very kind

M

12-09-2023

Transfer from London to Gatwick

We booked two vehicles as we were a large group, and both communication and punctuality with both were appropriate. I have booked with this company several times before and have always been satisfied.

Á

12-09-2023

Transfer from London to Stansted

Punctual. Excellent communication with them. We traveled with 3 young children and had no problems. I would definitely book with them again.

J

12-09-2023

Transfer from London to Gatwick

The driver, Marius I believe, was terrible; he ruined our morning with continuous calls saying that there wasn't enough time (4 hours before departure) to catch the flight, and that we were going to miss it, trying to advance our pickup time. In the end, we had over an hour to spare.

Response from anglotransfers:

We're sorry that the driver made your morning unpleasant, but he was simply concerned for you because he was aware of a major traffic jam on the way to the airport. In the end, everything went well, and you had an hour to spare, but what would have happened if you hadn't arrived at the airport on time?

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