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Real reviews written by users who have used our airport transfers services in London.
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A
Andeka
02-04-2024
Transfer from Gatwick to London
Very professional. Perfect transfer.
I
Isabel Teresa
02-04-2024
Transfer from London to Heathrow
Highly recommended. They contacted us the day before to confirm the pickup location and time. The driver was very punctual and very friendly. A 10 for the service.
P
PEPE
02-04-2024
Transfer from London to Gatwick
I booked on iberotransfers and read that the drivers spoke Spanish, but that was not the case.
C
Carlos Alberto
02-04-2024
Transfer from London to Gatwick
highly recommended
M
Monica
02-04-2024
Transfer from London to Stansted
Maximum punctuality. The guy arrived even before the scheduled time and kept in touch with us at all times to confirm the pickup time and location. We arrived at the airport at the scheduled time without any problem. It was appreciated that the driver spoke Spanish.
T
Tania
02-04-2024
Transfer from London to Gatwick
Both Giuseppe and Hassan were punctual, friendly, and very professional in their work. I would definitely recommend the service.
C
Carlos
02-04-2024
Transfer from Stansted to London
Everything went as planned.
O
Oscar
02-04-2024
Transfer from London to Heathrow
Everything perfect. Communication with the driver, service, and punctuality. Totally recommendable.
J
Jesus
02-04-2024
Transfer from Gatwick to London
Perfect, very pleasant! He gave us some very useful recommendations to start our stay in London.
M
Mikel
02-04-2024
Transfer from London to Gatwick
Everything was perfect, the driver was attentive and receptive. We will definitely use this service again.
C
Celestino
02-04-2024
Transfer from Gatwick to London
Everything great. Punctuality and professionalism.
J
Jerónimo
02-04-2024
Transfer from Harry Potter to London
Brilliant
J
Jerónimo
02-04-2024
Transfer from London to Harry Potter
Excellent
R
Ramón
01-04-2024
Transfer from Gatwick to London
A very good service, punctual and maintaining communication with the client at all times. Totally recommendable.
A
Aldo
01-04-2024
Transfer from London to Stansted
Excellent service, punctual, and very friendly driver.
F
Francisco
01-04-2024
Transfer from Luton to London
They assigned us a driver who didn't speak Spanish despite our request, which we didn't consider a big issue since it was a possibility. What we didn't like is that we waited for him for more than 20 minutes upon our arrival at the departure area of Luton terminal, which should have been the opposite. When we chose this option, it was to save time on our visit to London. In our case, with the time lost, any other option would have been better. After meeting the assigned driver, we had to walk more than 10 minutes to the parking lot where he left his vehicle, although there were other closer spots available. Once we arrived at the car, the driver didn't let us get in until he cleaned the car and put a few beer cans inside a bag. This made us feel insecure, especially while traveling with small children. In summary, we hired the service to save time on our first day in London, for convenience, safety, and especially because of the good references we had read about this service. Unfortunately, and very regretfully, our experience was not as expected, especially when making such an expenditure; in our case, we would not repeat it.
Response from anglotransfers:
We're sorry you weren't satisfied with the service provided. We couldn't assign you a Spanish-speaking driver as you requested the reservation less than 48 hours before Easter. We apologize for any inconvenience this may have caused. Regarding cleanliness and safety, we have never received any complaints about this driver or their vehicle, as it is a Tesla Y from October 2023. Nevertheless, we appreciate your feedback, and we will speak with the driver to ensure such incidents do not occur again.
As for the pickup times at Luton, the airport is undergoing construction following a recent fire, so the passenger drop-off and pickup point is located in the long-stay parking lot, 10 minutes from the terminal. Unfortunately, we cannot change this situation. You can find detailed information on the official airport website.
V
Víctor José
01-04-2024
Transfer from London to Stansted
Perfect
M
Miguel
01-04-2024
Transfer from Gatwick to London
Perfect and punctual driver
S
Santiago
31-03-2024
Transfer from Luton to London
Firstly, I must mention that there was no Spanish-speaking driver despite our request. Additionally, the driving style was dizzying. We are considering canceling our return transportation.
Response from anglotransfers:
Spanish-speaking drivers are assigned based on the order of booking through Iberotransfers. To ensure this, you must book at least 7 days in advance of your trip, or even earlier during peak times. You booked your transfer for the full Easter week with less than 48 hours' notice, so we no longer had availability of Spanish-speaking drivers. We apologize for any inconvenience this may have caused.
Regarding the dizzying driving style, this is the first incident of this nature that we have received about the assigned driver. We will speak with them to find out what happened and ensure it does not happen again. Thank you for bringing it to our attention.
D
Daniel
31-03-2024
Transfer from Gatwick to London
Everything perfect. Very kind driver.
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