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Real reviews written by users who have used our airport transfers services in London.
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F
Fernando
23-06-2024
Transfer from Stansted to London
Comunicación con el conductor desde el día anterior. Pendiente de nosotros. Gran servicio.
E
Eden
23-06-2024
Transfer from Gatwick to London
Agradable viaje, muchas recomendaciones, perfecto.
S
Stephanie
22-06-2024
Transfer from London to Southampton
Love this company! Will recommend!
Ivan went above and beyond to help us with a phone left in his vehicle! Thank you!
S
Stephanie
22-06-2024
Transfer from Heathrow to London
Absolutely LOVE this company! Will use again and WILL recommend!
D
Dorian
22-06-2024
Transfer from London to Bath
Nuestra experiencia con Marius (driver) fue excelente. En general, estamos muy felices con el servicio que nos ha brindado Iberotransfers. Definitivamente lo recomendamos! Gracias!
Dorian
G
Gabriel
22-06-2024
Transfer from Luton to London
Todo perfecto. El conductor, Danilo fue muy amable y puntual.
L
Lourdes
22-06-2024
Transfer from London to Gatwick
Perfect
M
Montserrat
21-06-2024
Transfer from London to Gatwick
The drivers could work on being a bit more friendly. They were rather curt and distant.
A
Antonio
21-06-2024
Transfer from London to Gatwick
While the transport from the airport to the hotel was very professional and proper, the return trip was not the same. The driver assigned to us picked us up at a location far from our hotel, forcing us to walk, cross traffic lights and streets while carrying our luggage, even though she could have waited near the hotel in a designated area. She did not speak any Spanish (neither did the driver on the way there, but we had no issue with that) and did not offer to help load the luggage into the vehicle, which we obviously did ourselves. From the moment we left the hotel, she was constantly eating snacks, talking on the phone, and checking various apps on her phone while driving, which made us passengers feel quite uneasy as she seemed distracted from the traffic. To top it off, she stopped at a supermarket to buy water, leaving us three passengers in the vehicle until she returned. Once we resumed our journey, she continued in the same manner and did not offer any help with the luggage upon arrival.
Response from anglotransfers:
First and foremost, we want to express our deepest apologies for the inconveniences you experienced during your transport service. We greatly value that you took the time to notify us about this situation, as only you can inform us of these matters.
Clearly, the driver’s behavior did not meet the high standards of quality and professionalism that our company strives to maintain. We will compensate you appropriately and take all necessary measures to ensure that this does not happen again.
J
Juan Jose
21-06-2024
Transfer from Heathrow to Southampton
Excellent in every way and a very good driver.
A
Alejandro
20-06-2024
Transfer from Gatwick to Southampton
Hello Friends, I wanted to share that on that day, we had 2 drivers with 2 minivans. Right now, I don’t have the names of both. The first one who arrived was very punctual, very kind, and provided us service in Spanish. He was bald. The car was in good condition. 10/10 However, the other driver arrived 1 hour late and, to make matters worse, the car was not in good condition; it kept turning off, making the journey unpleasant for the other part of my family. I would appreciate it if for the return transfer from the port to the airport, you could send a different driver and a car that is in good condition. Thank you very much for your attention. Best regards
L
Lindsay
20-06-2024
Transfer from Heathrow to London
It was great, easy to find, communicated well
L
Luisa
20-06-2024
Transfer from Gatwick to London
I'm very satisfied with the service. The communication was smooth, quick, and the driver was very kind. He gave us several tips and was very attentive.
J
Juan Antonio
20-06-2024
Transfer from Gatwick to London
The flight arrived much earlier than expected, and within just 5 minutes, the driver was there. The service was impeccable; we will not hesitate to use the service again.
A
Alan
20-06-2024
Transfer from Heathrow to London
Smooth communication and smooth ride!
L
Lucía
20-06-2024
Transfer from London to Gatwick
Everything was great, there was a traffic jam but the driver took alternative routes to ensure we arrived at our flight on time.
A
Alejandra
19-06-2024
Transfer from London to Heathrow
Excellent service and driver. Thank you.
L
Lourdes
19-06-2024
Transfer from Gatwick to London
The driving was excessively fast.
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