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Real reviews written by users who have used our airport transfers services in London.
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Sara
19-08-2024
Transfer from Gatwick to London
el conductor llegó tarde, estuvimos esperando en el aeropuerto 20 min.
El traslado fue horrible, hacía 30 grados y nos llevó sin aire acondicionado.
Se supone que debía hablar castellano y nada de nada
S
Sara
19-08-2024
Transfer from London to Gatwick
El conductor llegó un poco tarde pero estuvo en contacto todo el tiempo.
D
Daniel
18-08-2024
Transfer from Heathrow to London
Our driver Mustapha was very professional and personable . His vehicle was very clean and comfortable .
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Arantza
18-08-2024
Transfer from London to Gatwick
Muy buen servicio. Puntualidad. Lo recomiendo.
J
Joe
18-08-2024
Transfer from London to Wembley
The driver was great but was 30 minutes late
C
Cindy
18-08-2024
Transfer from London to Dover
Our driver was friendly and on time for the pickup. Would use this company again.
M
Mar
18-08-2024
Transfer from Gatwick to London
Julián es un gran profesional. El trato fue excelente al igual que la conducción. Puntual
A
Andres
18-08-2024
Transfer from Gatwick to London
La atención proporcionada por el conductor del coche
A
Ana Isabel
18-08-2024
Transfer from London to Heathrow
El conductor muy puntual, coche muy limpio y persona agradable y muy atento.
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Erika
18-08-2024
Transfer from Wembley Stadium to London
He left us in the wembley stadium, i have a child 7 years and he gone and no answer me , i want my money back , he change me the ubication of pick me up , an i have to walk 20
Minutes and when i came , he left
Response from anglotransfers:
We are truly sorry for the distressing experience you and your child went through. This is absolutely not representative of our high standards and the driver's actions are not only a serious offense to you but also to us. Rest assured the driver will no longer work for us.
It is a shame that you prefered to leave a comment online instead of calling our emergency hotlines. If you would have done so, we would have immediately sent an emergency vehicle to assist you.
Anyhow now its too late and the only thing we can do is fully refund your service. We sincerely apologize for the inconvenience and frustration this has caused.
M
Marian
17-08-2024
Transfer from Stansted to Southampton
Los choferes muy atentos y agradables.
Puntuales y serviciales.
A
Anxo
17-08-2024
Transfer from London to Gatwick
Recogida antes de la hora señalada y el traslado perfecto. En todo momento nos informo el conductor de los retrasos en los atascos de tráfico. Con llegada al final al aeropuerto con un ligero retraso de la hora indicada, pero dentro del margen indicado en la web para el traslado.
M
Melissa
17-08-2024
Transfer from Heathrow to London
It was amazing! We appreciate the conversation and the hospitality. It kicked our trip off perfectly.
A
Antonio
17-08-2024
Transfer from London to Heathrow
El conductor llegó 20 minutos tarde. Eso sí, nos avisó de que tardaría 20 minutos.
En el camino al aeropuerto paro en dos ocasiones. Pienso que cuando recoges a un cliente, debes haber repostado ya.
Lo peor, se pasó el viaje tocando el teléfono móvil y mirando el WhatsApp. Pasamos verdadero miedo.
Por favor, hagan el favor de contratar personal profesional.
Response from anglotransfers:
Lamentamos enormemente lo ocurrido y, a la vez, agradecemos sinceramente que nos haya informado sobre lo ocurrido, ya que solo los clientes nos podeis informar de estas incidencias. Nos tomamos estas críticas muy en serio por lo que vamos a hablar con el conductor y tomar todas las medidas necesarias para que algo así no vuelva a ocurrir.
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Michael
17-08-2024
Transfer from London to Southampton
Driver was very friendly, pickup was on time, got there on time, can’t ask for more!
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Sally
17-08-2024
Transfer from Heathrow hotel to Highclere castle tour
Yogi our driver communicated with us well in advance all the way to pick up. He was wonderful to communicate with us and very pleasant. We were 5 people and he drove us from Heathrow airport to Highclere Castle waited for us to visit and return. The car was very comfortable. We would highly recommend their services!
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