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Real reviews written by users who have used our airport transfers services in London.
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C
Cristina
23-09-2019
Transfer from Gatwick to London
El conductor fue muy puntual y nos dio consejos sobre cómo movernos por Londres
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Pia
23-09-2019
Transfer from Heathrow to London
Worst service car ever! I am a loyal customer who needs a ride to Heathrow 2 or 3 times a month. Last Friday after a 11 hours flight I was picked by an anglotransfer driver. We went to the parking lot, 3rd floor and then the odyssey began ... the driver couldn't remember where he parked his car... so after 30 minutes trying to find his car, I said I won't wait any longer I need to go to London. So I had to pay an uber (as an addition to the fare i was charged by the company). I am currently waiting to get a response from anglotransfer , it's been 3 days an no one is responding... only a nice gentleman who is trying to help, Osama, but needs his bosses and Ricardo, from accounting, to approve the return of the money.
Response from anglotransfers:
We would like to sincerely apologize for want happened on your service last Friday. It is the first time something like this happens with one of our drivers. Clearly, he has not met our expectations and high standards required and is not working for us anymore. We are obviously going to proceed to cancel your booking and refund you all the money paid as we are deeply ashamed that something like this could have ever happened. Moreover, as you have mentioned that you travel regularly between Heathrow and London, we are happy to offer you a free ride to compensate for all the inconvenience caused and the show you that we are a serious and reliable company. Alternatively, in case you don't trust us anymore (very understandable), please, send us your bank account (or Paypal account, if preferred) together with your Uber's invoice and we will fully refund you the money paid. To conclude, and in our defence, it is not true that you emailed us 3 days ago, as the only email we have from you was sent on Sunday 22nd Sept at 15:43h (less than 1 day ago – it is Monday morning now). Awaiting your response and hoping you accept are apologies.
F
Felicita
22-09-2019
Transfer from Gatwick to London
Todo perfecto.
El vehículo impecable. El conductor muy amable y cercano . Nos esperaba en el aeropuerto y se pusi enseguida en contacto vía was.
S
Swati
22-09-2019
Transfer from Heathrow to London
Very convenient. I booked the services last minute (literally just before my flight took off - albeit it was a long travel), the designated driver very quickly contacted me via whatsapp and everything went very smooth and easy. It was also easy to handle my heavy luggage as the driver immensely helped me with it.
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Pedro F
22-09-2019
Transfer from Gatwick to London
Nuestro conductor fue muy solícito y amable. Hablaba perfecto español lo que fue de gran ayuda para recibir las instrucciones para llegar hasta el vehículo.
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Javier
22-09-2019
Transfer from Stansted to London
Tuvimos que esperar a que nos recogieran. El conductor no hablaba español como se sugería en la piblicidad. TENIAMOS CONTRATADA LA VUELTA AL AEROPUERTO Y LA CANCELARON UNILATERALMENTE POR PROBLEMAS DE TRAFICO.
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Jose
21-09-2019
Transfer from London to Heathrow
el chofer Yasser Boukharak, no se digno a aparcar en la puerta del hotel. Mando un WhatsApp que estaba fuera esperando, salimos y estaba en una esquina a unos 15 metros, tuvimos que arrastrar todas las maletas hasta allí.
Deficiente su comportamiento
J
Juan Manuel
21-09-2019
Transfer from London to Heathrow
Amable..buena música....profesional
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Pedro
21-09-2019
Transfer from Heathrow to London
El traslado ha sido perfecto, Guiseppe es una persona amable y que nos ha hecho el traslado muy ameno.
En general la comunicación con Iberotransfer ha sido perfecta y muy rápida.
Gracias !!
S
Silvia
21-09-2019
Transfer from Stansted to London
El traslado fue de nuestro agrado, todo muy bien, la empresa ha respondido con seriedad, nos recogieron puntualmente y en permanente comunicación con nosotros, y el conductor, Fran, muy agradable y atento. Lo recomiendo
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Ana Belén
21-09-2019
Transfer from Luton to London
Todo perfecto, antes de bajar del avión, nuestro conductor, Yasser Boukharak ya se puso en contacto con nosotros por wasap indicando en todo momento, donde debíamos llegar para nuestro encuentro. Un viaje estupendo con una conversación muy agradable y nos dejó en nuestro apartamento a pesar de un pequeño cambio de calle, porque nos cambiaron a última hora el alojamiento y el nos ayudó a llegar a la nueva dirección. Totalmente recomendable.
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Nancy
20-09-2019
Transfer from Heathrow to London
driver was on time and worked hard to find us. we had a group of 9 with a baby and 2 cars to pick us up. there were very good.
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Stefania
20-09-2019
Transfer from Heathrow to London
El conductor fue muy amable, me esperó unos minutos porque demoré en salir por la cola de migraciones. El auto muy bueno.
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Francisco
19-09-2019
Transfer from London to Stansted
Tuvimos la suerte de que nuestro chófer volvió a ser Francisco en el viaje de vuelta al aeropuerto. Un servicio otra vez impecable. Recomendable.
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