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Real reviews written by users who have used our airport transfers services in London.
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A
Aitxiber
07-08-2023
Transfer from Gatwick to London
Everything was fantastic. The day before, the driver sent us a message to confirm the flight time. The flight ended up arriving a little earlier, and even so, he was already waiting for us. During the journey, he answered all of our questions and provided information about the trip. I highly recommend it without any doubt.
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Elena
07-08-2023
Transfer from Gatwick to London
Everything was perfect, very professional. 100% recommended.
R
Ricardo
07-08-2023
Transfer from London to Gatwick
Rachid has been an excellent driver, making our journey to the airport very enjoyable, despite the untimely hours.
M
Mireia
06-08-2023
Transfer from Legoland to London
Perfecto todo impecable tanto la ida como la vuelta
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Raquel
06-08-2023
Transfer from Gatwick to London
The driver was very punctual and charming with us. It has been a great experience. I would recommend it.
J
Jose Maria
06-08-2023
Transfer from Gatwick to London
Our driver was excellent in every possible way.
D
David
06-08-2023
Transfer from London to Gatwick
Very friendly and attentive driver. He even wanted to come earlier than the agreed time because there was a lot of traffic. Everything was perfect.
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Nieves
06-08-2023
Transfer from Gatwick to London
We were very happy with the service. It's a highly recommended and convenient option. Our driver, Faisal, was very friendly and gave us clear instructions on how to meet him. We definitely recommend it and will use the service again if we come back. Thank you.
C
Cristina
06-08-2023
Transfer from Stansted to London
Excellent
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Ana
06-08-2023
Transfer from Stansted to London
An excellent trip with a good and courteous driver who was friendly throughout the journey.
A
Alvaro
06-08-2023
Transfer from London to Gatwick
Excellent
S
Silvia
05-08-2023
Transfer from Stansted to London
Great treatment, he helped us by providing directions for sightseeing and offered good options and opinions on places to eat and shop. I am very pleased.
D
David
05-08-2023
Transfer from City to London
The driver arrived more than 1 hour late despite having explained all the necessary information through WhatsApp. Once there, his behavior and service were correct, but the wait was endless.
Response from anglotransfers:
We apologize for any inconvenience caused. The driver encountered an unexpected traffic jam and, unfortunately, we didn't have any available emergency vehicle that could have arrived sooner. We have already compensated you accordingly.
C
Carolina
05-08-2023
Transfer from Gatwick to London
It was a pleasure to use your company's service. The driver was excellent, and even though we still have the return trip, if it's anything like the journey here, I will definitely recommend your service without a doubt.
J
José Fernando
05-08-2023
Transfer from Stansted to London
The attention we received from the driver Rachid was more than excellent. He was very friendly with our luggage and ensured our comfort throughout the journey. He promptly answered and provided advice on all our questions. Rachid was very kind, and we are very grateful for his service.
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Juan
05-08-2023
Transfer from Heathrow to London
When we arrived, the driver contacted us to let us know he would be in the entrance hall. After passing through the controls, I looked for him in the entrance hall but there was no sign or anything to identify him. I messaged him, and he told me he would be at a location where he wasn't. I searched for him, called him, and after five minutes, he appeared without any distinguishing features and simply asked if I was Juan... Once in the vehicle, I'm not sure if he was annoyed that I had called him earlier to find out where he was, but his demeanor was cold and distant, making the journey of over an hour very uncomfortable. That's why I didn't use the service again on my return, and I wouldn't recommend it to anyone. Considering the price paid for this type of service, I believe a more professional and empathetic approach is necessary. Regards.
Response from anglotransfers:
We're sorry to hear that you weren't satisfied with the service provided.
According to the driver's report, you were delayd over an hour at customs due to passport issues so he decided to wait for you at a café. Upon you letting him know that were about to exit the airport, he went to meet up with you. He was not holidng any sign because you were in contact by phone and WhatsApp.
Regarding the perceived cold behavior, the driver mentioned that you remained silent throughout the trip, so he didn't want to disturb you.
Your feedback is a big surprise for us as we have never encountered any issues with this driver (Francisco) before. In fact, he didn't even charge you the extra fee for the waiting time.
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Carlos
05-08-2023
Transfer from Gatwick to London
There was very good communication with the driver as our flight arrived late. Everything was perfect.
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Rosana
05-08-2023
Transfer from London to Gatwick
Highly recommeneded
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