Real reviews

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Real reviews written by users who have used our airport transfers services in London.

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M

20-12-2025

Transfer from Gatwick to London

A wonderful person. 100% recommended.

C

19-12-2025

Transfer from London to Heathrow

Everything was phenomenal.

C

19-12-2025

Transfer from Heathrow to London

Our experience was fine and we arrived safely. But the service didn’t meet expectations. Our driver was in a rush and my wife who was holding our baby couldn’t keep up with him. Because he was rushing our suitcases fell off the trolley in the car park. I’m not sure why he was rushing we certainly weren’t behind schedule, our flight landed early and we were out in a reasonable time. Our driver’s manner was not overly friendly, he wasn’t rude but as an example he helped with our luggage to the front door and just left… no thank you, or have a nice stay etc. I think he just had somewhere else to be. When I think how much I paid for the service… 165GBP compared to 160AUD in Australia for a private car (brand new MB G class with a professional, friendly driver) to pick us up from home to the airport (55 min journey) I’m left feeling your service didn’t meet the price.

Response from anglotransfers:

Thank you for your feedback. We are glad to hear you arrived safely, although we take your comments regarding the driver's lack of courtesy and rushing very seriously. We will investigate a address this internally to ensure it doesn't happen again. Only our clients can provide us with this type of information, so we truly appreciate you sharing it. This helps us improve every day.

Regarding the price, comparing our service to a similar one in Australia is not valid. London is one of the most expensive cities in the world and our rates reflect local operational costs and market conditions. It is simply like comparing apples with oranges.

C

18-12-2025

Transfer from Royal National to Gatwick

Ric from anglotransfers told me to request the transfer 3 and a half hours before the flight departure. The driver went through villages and neighborhoods for an hour and a half at 20 km/h... it took us 2 hours to get to the airport. We were nervous about missing the flight... the driver told us that you had given me incorrect information because at those times it takes much longer... he didn't get on the highway until an hour and a half later... traffic light after traffic light... You changed the driver 3 times in the last 15 hours... in fact, the driver who came to pick us up was different from the one you reconfirmed to us. He was chatting on his personal phone and watching a camera from his house or a mosque... Of the 3 drivers who contacted me... they all asked for the pickup time and the flight time, and none of them bothered to tell me that they needed to pick me up earlier. The service was not to our liking, we almost missed the flight, and of course, I will not recommend you... despite being a travel agent.

Response from anglotransfers:

We are sorry that you found the journey stressful, but the data confirms that the planning was correct: leaving 3 and a half hours in advance meant that, despite the heavy traffic, you arrived at the airport with an hour and a half to spare, which is sufficient time for boarding. The driver used alternative routes to avoid congestion on the main roads and arrive as soon as possible. Please bear in mind that as our fares are fixed, there is no benefit in prolonging the journey. Likewise, the driver changes had to be made to guarantee punctuality, a goal that was strictly met. We are sorry that, despite arriving in time for your flight, the experience was not to your liking.

V

17-12-2025

Transfer from London to Stansted

Very comfortable and pleasant.

L

17-12-2025

Transfer from London to Stansted

Good driver. He waits for you beforehand, which is always good, and we left early because there was traffic to the airport. Everything was perfect.

J

17-12-2025

Transfer from Stansted to London

Very smooth experience, polite and excellent communication.

F

17-12-2025

Transfer from London to Luton

Excellent!!! The driver was very friendly and attentive; he tried to get there quickly because we were running short on time.

R

16-12-2025

Transfer from Gatwick to London

Very pleasant and punctual driver.

S

16-12-2025

Transfer from London to Heathrow

Well done!

R

16-12-2025

Transfer from Melia to Heathrow

The driver was very attentive and punctual; in fact, he arrived 15 minutes before the scheduled time. The vehicle was clean and spacious.

F

16-12-2025

Transfer from Luton to London

The rating wasn't excellent because we agreed on and accepted a pickup by the driver in the airport hall, but we had to go find the car in the parking lot. We were given good instructions, and we stayed in contact with the company via WhatsApp at all times. The rest was excellent.

J

16-12-2025

Transfer from London to Heathrow

Good service, BUT, the guy who took us didn't speak Spanish as requested on iberotransfers. He was a guy of Indian appearance, polite and helpful. Personally, it doesn't matter to me because I speak English, but I'm mentioning it because it doesn't meet the service you offer.

Response from anglotransfers:

Thank you very much for your comment and for highlighting the driver's good service. However, we would like to clarify that out of the 4 transfers you booked with us for this Christmas period, 3 were provided with a Spanish-speaking driver. Although the majority of our drivers on iberotransfers speak Spanish, we cannot guarantee this due to operational reasons. However, in your specific case, to compensate for this, we assigned you a vehicle of a higher category than the one booked. We regret that, despite this, the only comment you have written to us focuses exclusively on this detail rather than on the overall positive experience we provided. It is a shame.

M

16-12-2025

Transfer from Gatwick to London

Comfortable, clean and eager to please.

V

16-12-2025

Transfer from Stansted to London

Magnificent and very friendly driver. I hope I get him for my trip to the airport.

M

14-12-2025

Transfer from Heathrow to Cambridge

Couldn't be better: punctual, friendly, and above all, a good driver! I will definitely use the service again! Thank you very much, Octavio!

P

14-12-2025

Transfer from London to Heathrow

El traslado de vuelta al aeropuerto también fue impecable. Tuvimos que cambiar la dirección de recogida en el último momento y se adaptaron sin ningún problema ni sobre coste. Nos volvió a tocar Redouan como conductor y no pudimos quedar más contentos. Viajar así da gusto. Gracias por todo.

L

14-12-2025

Transfer from Stansted to London

The driver was very kind; he helped us with the suitcases and the wheelchair, and explained the most touristic sites to us. Come on, with drivers like this, it's a joy. Everything was perfect and I recommend anglotransfers: the communication, everything well explained. I made a change and there was no problem; honestly, a 10/10. A very good company, I recommend it. A pleasure.

V

13-12-2025

Transfer from Stansted to London

Everything correct and the driver was very friendly.

J

13-12-2025

Transfer from Heathrow to London

Everything excellent.

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