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Real reviews written by users who have used our airport transfers services in London.
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J
Jose
07-07-2024
Transfer from Gatwick to London
Perfect service. Thank you Marius!
J
Juan Antonio
07-07-2024
Transfer from Gatwick to London
The journey was perfect. The driver was very kind.
J
Javier
07-07-2024
Transfer from Stansted to London
We arrived on time, without any delays, and there was no one waiting. We called the driver, who told us he was 15 minutes away, which was already 30 minutes after our scheduled pickup time post-landing. Half an hour later, we called again and were told it would be another 20 minutes. After several insistent calls to the company, they agreed to send another car that was 5 minutes away. We were picked up an hour late, with no compensation offered, despite their website warning that charges apply after certain intervals. It was a very bad experience. We chose this service despite the higher cost for the convenience and speed, but it was all for nothing in the end.
Response from anglotransfers:
Your flight departed 30 minutes late, and as we explained, according to the flight tracker and the airport’s official website, it was expected to arrive 30 minutes behind schedule. The driver was scheduled to be waiting for you upon arrival, but in the end, not only did you not land late, but you also arrived 10 minutes earlier than the originally scheduled time. This caught us off guard, and we had to send an emergency driver to minimize your wait. We apologize for any inconvenience caused. Regarding compensation, according to our terms and conditions, we offer a 10% refund if the driver is more than one hour late for the pickup.
J
Juan Antonio
06-07-2024
Transfer from Stansted to London
Everything was correct. The drivers behaved like professionals and provided us with assistance using all their knowledge to address the doubts or "questions" one might have when arriving in a foreign country and not knowing the language. I would 100% recommend them. The drivers were a 10 out of 10.
C
Carlos
06-07-2024
Transfer from Gatwick to London
Adrian was an excellent driver and very kind! Highly recommended!
M
Maria
06-07-2024
Transfer from Gatwick to London
We were very satisfied with the service. We will definitely recommend it.
E
EVA
06-07-2024
Transfer from London to Gatwick
The service was impeccable. Adrian, the driver, was there waiting for us 5 minutes before the agreed time. He took us to the airport without any issues. I definitely recommend it.
S
Silvia
06-07-2024
Transfer from London to Stansted
The driver was very punctual and kept us informed at all times. His company was very pleasant, and he dropped us off at the airport right on schedule.
E
Enrique
06-07-2024
Transfer from Stansted to London
Everything went very well, the driver was very professional, and the car was comfortable.
M
Matias
06-07-2024
Transfer from London to Gatwick
Everything was excellent, the vehicle was comfortable and in good condition. The driver was also excellent. Thank you very much!
A
Ana Isabel
06-07-2024
Transfer from Heathrow to London
The driver was charming and helped us with all the questions we had.
M
Maria
05-07-2024
Transfer from London to Gatwick
Punctuality and excellent service. Thank you very much!!!
A
Aitana
05-07-2024
Transfer from London to Stansted
The driver was very pleasant and very punctual
D
Dr. Cheryl
05-07-2024
Transfer from Heathrow to London
Our driver, Jorge, was punctual, friendly and informative. The ride to our hotel was very enjoyable. We would highly recommend this company and especially Jorge!
L
Lorenzo
05-07-2024
Transfer from Heathrow to Ware
Punctual and pleasant to deal with. Highly recommendable.
A
Ainhoa
05-07-2024
Transfer from London to Stansted
Impressed with their punctuality. Highly recommended.
J
Juan Jose
04-07-2024
Transfer from Southampton to London
Excellent
S
Susan
04-07-2024
Transfer from London to Southampton
Jorge was wonderful. I would def use Anglotransfers again.
M
Marta
04-07-2024
Transfer from Gatwick to London
Rachid is the best driver ever
A
Antonio
04-07-2024
Transfer from Gatwick to London
Our driver Katherine was great!
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