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Real reviews written by users who have used our airport transfers services in London.
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J
Juan Javier
07-08-2024
Transfer from London to Gatwick
Punctual and friendly driver.
J
Juan Antonio
07-08-2024
Transfer from London to Gatwick
Very happy with Marius. He explained many things to us and made the trip very enjoyable. We wish we had the same driver for the outbound journey.
R
Rosa
07-08-2024
Transfer from London to Southampton
Perfecto todo. Puntual, informando y confirmando desde el día antes y extremadamente amable. Espero que la vuelta vaya igual de bien.
M
María José
07-08-2024
Transfer from Harry Potter to London
Fue todo de maravilla, horario, comunicación previa, puntualidad del conductor, muy educado, muy servicial, fue todo perfecto.
M
María José
07-08-2024
Transfer from London to Harry Potter
Todo perfecto, el conductor impecable
J
Juan
07-08-2024
Transfer from Gatwick to London
Everything was perfect. It's very reassuring when the driver contacts you before the trip and keeps you informed via WhatsApp about their location when you arrive. Highly recommended.
D
Dolores
07-08-2024
Transfer from Gatwick to London
10 out of 10
M
Miguel Angel
07-08-2024
Transfer from Heathrow to Southampton
perfect thank you
P
Patricia
07-08-2024
Transfer from London to Heathrow
Alejandro arrived very punctually and was super friendly. He came prepared with a booster seat for the child. Everything was perfect!
A
Angel Luis
07-08-2024
Transfer from Gatwick to London
Total chaos at pickup. Four drivers contacted us, but none identified themselves. Very unprofessional. The final driver was very pleasant.
A
Angel
07-08-2024
Transfer from Gatwick to London
Our driver Faisal was perfect
E
Enrique
07-08-2024
Transfer from Stansted to London
Everything was perfect. The driver was very kind. Definitely worth repeating. Thank you.
J
Jose Antonio
07-08-2024
Transfer from London to Gatwick
It has been a pleasure. I must highlight the driver's professionalism and kindness. I recommend him to everyone. Outstanding service.
J
Jose Miguel
07-08-2024
Transfer from London to Gatwick
Everything was perfect, they were 100% punctual and friendly.
N
Noemí
07-08-2024
Transfer from London to Harry Potter
Muy buen servicio y muy cómodo. Muy amable el conductor.
L
Lorena
07-08-2024
Transfer from Gatwick to London
Marius is a great professional. He made the trip to the accommodation very enjoyable. He speaks Spanish, German, and English. He was very kind and made sure to call us since the plane was delayed and he had to wait for us.
A
Albert
07-08-2024
Transfer from Gatwick to London
The transfer went well, but we had requested a child seat and it wasn't provided! We had to travel for an hour and a half without the agreed safety measures.
Response from anglotransfers:
We apologize for not being able to provide the requested booster seat. As stated on our website, availability is limited because they are not mandatory for professional drivers in the UK, so they are assigned on a first-come, first-served basis. You made the reservation just three days in advance during peak August, making it impossible for us to supply one. The driver informed you the day before, and in such cases, we offer the option to cancel at no cost if you are not satisfied.
M
Montse
07-08-2024
Transfer from Heathrow to London
Excellent service, the driver was very professional and pleasant. Thank you.
A
Andres
06-08-2024
Transfer from Gatwick to London
Everything was perfect and as expected. I recommend this service.
J
Juan Javier
06-08-2024
Transfer from Stansted to London
We had to wait over an hour for the driver at the airport, and we were charged twice for the service because the company considered our notice to change the arrival airport too late. In other words, we were charged for a service we didn't receive.
Response from anglotransfers:
Your reservation and flight were scheduled to arrive at Stansted at 13:55. On the same day at 10:55, just 3 hours before your arrival, you informed us that your airline had changed the airport and you would be arriving at Gatwick.
We do not allow changes made less than 12 hours in advance, especially such a drastic change (Stansted and Gatwick are 120km apart), so yes, we considered it too late.
To avoid leaving you stranded and as a goodwill gesture (considering we do not accept reservations with less than 24 hours’ notice), we offered you the option to pay for a new reservation with an emergency driver, and explained how to claim the expenses caused by the airport change from your airline.
You seemed fine with everything and agreed at all times, so honestly, we don’t quite understand this sudden complaint. Clearly, sometimes it’s almost better not to do favors… what a shame.
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