Real reviews

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Real reviews written by users who have used our airport transfers services in London.

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J

07-08-2024

Transfer from London to Gatwick

Punctual and friendly driver.

J

07-08-2024

Transfer from London to Gatwick

Very happy with Marius. He explained many things to us and made the trip very enjoyable. We wish we had the same driver for the outbound journey.

R

07-08-2024

Transfer from London to Southampton

Perfecto todo. Puntual, informando y confirmando desde el día antes y extremadamente amable. Espero que la vuelta vaya igual de bien.

M

07-08-2024

Transfer from Harry Potter to London

Fue todo de maravilla, horario, comunicación previa, puntualidad del conductor, muy educado, muy servicial, fue todo perfecto.

M

07-08-2024

Transfer from London to Harry Potter

Todo perfecto, el conductor impecable

J

07-08-2024

Transfer from Gatwick to London

Everything was perfect. It's very reassuring when the driver contacts you before the trip and keeps you informed via WhatsApp about their location when you arrive. Highly recommended.

D

07-08-2024

Transfer from Gatwick to London

10 out of 10

M

07-08-2024

Transfer from Heathrow to Southampton

perfect thank you

P

07-08-2024

Transfer from London to Heathrow

Alejandro arrived very punctually and was super friendly. He came prepared with a booster seat for the child. Everything was perfect!

A

07-08-2024

Transfer from Gatwick to London

Total chaos at pickup. Four drivers contacted us, but none identified themselves. Very unprofessional. The final driver was very pleasant.

A

07-08-2024

Transfer from Gatwick to London

Our driver Faisal was perfect

E

07-08-2024

Transfer from Stansted to London

Everything was perfect. The driver was very kind. Definitely worth repeating. Thank you.

J

07-08-2024

Transfer from London to Gatwick

It has been a pleasure. I must highlight the driver's professionalism and kindness. I recommend him to everyone. Outstanding service.

J

07-08-2024

Transfer from London to Gatwick

Everything was perfect, they were 100% punctual and friendly.

N

07-08-2024

Transfer from London to Harry Potter

Muy buen servicio y muy cómodo. Muy amable el conductor.

L

07-08-2024

Transfer from Gatwick to London

Marius is a great professional. He made the trip to the accommodation very enjoyable. He speaks Spanish, German, and English. He was very kind and made sure to call us since the plane was delayed and he had to wait for us.

A

07-08-2024

Transfer from Gatwick to London

The transfer went well, but we had requested a child seat and it wasn't provided! We had to travel for an hour and a half without the agreed safety measures.

Response from anglotransfers:

We apologize for not being able to provide the requested booster seat. As stated on our website, availability is limited because they are not mandatory for professional drivers in the UK, so they are assigned on a first-come, first-served basis. You made the reservation just three days in advance during peak August, making it impossible for us to supply one. The driver informed you the day before, and in such cases, we offer the option to cancel at no cost if you are not satisfied.

M

07-08-2024

Transfer from Heathrow to London

Excellent service, the driver was very professional and pleasant. Thank you.

A

06-08-2024

Transfer from Gatwick to London

Everything was perfect and as expected. I recommend this service.

J

06-08-2024

Transfer from Stansted to London

We had to wait over an hour for the driver at the airport, and we were charged twice for the service because the company considered our notice to change the arrival airport too late. In other words, we were charged for a service we didn't receive.

Response from anglotransfers:

Your reservation and flight were scheduled to arrive at Stansted at 13:55. On the same day at 10:55, just 3 hours before your arrival, you informed us that your airline had changed the airport and you would be arriving at Gatwick.

We do not allow changes made less than 12 hours in advance, especially such a drastic change (Stansted and Gatwick are 120km apart), so yes, we considered it too late.

To avoid leaving you stranded and as a goodwill gesture (considering we do not accept reservations with less than 24 hours’ notice), we offered you the option to pay for a new reservation with an emergency driver, and explained how to claim the expenses caused by the airport change from your airline.

You seemed fine with everything and agreed at all times, so honestly, we don’t quite understand this sudden complaint. Clearly, sometimes it’s almost better not to do favors… what a shame.

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