06-01-2020 | Alexia |
There was a bit of an issue because the assigned drivers could not bring the child seats requested. But good communication by the drivers and company meant the issue could be resolved in advance.
Transfer: Gatwick -> London
Recommend us: YES
06-01-2020 | Darren |
Great service
Transfer: Heathrow -> Gatwick
Recommend us: YES
04-01-2020 | Maria Eduarda |
We had two cars organized to pick me and my family at the airport. Mustapha was extremely helpful and even introduced us the city while going to the hotel. We would all like to thank Mustapha for his attention and courtesy. On the other hand Gabour was our second driver. He was not at the airport upon arrival and we had to wait 10 min until he arrived. He was not very polite and drove extremely fast. We had the unpleasure to have him as our driver on the way back. We requested for a baby seat which was not available.
Transfer: Luton -> London
Recommend us: YES
04-01-2020 | Antonio |
Kind driver and good transfer
Transfer: Gatwick -> London
Recommend us: YES
03-01-2020 | Ayse Asli |
very kind driver, transfer without problem
Transfer: London -> Gatwick
Recommend us: YES
03-01-2020 | Mari |
Alan was our driver and he was great. The price was less than a few other services I received quotes from. I highly recommend anglo transfers they are reliable, on time and friendly.
Transfer: Heathrow -> London
Recommend us: YES
02-01-2020 | Michael |
We hired this service to get our family of 6 with luggage from heathrow to and from our hotel near London Tower. The trip from the airport to our hotel was fine. Our driver showed on time and got us to our destination. He was courteous and the van was a comfortable ride. Our return trip was a very different experience. The driver did not show or reply to calls or texts as instructed by anglo transfers. We called the emergency line repeatedly and the phone only rang with no answer. And finally we sent an email to the emergency contact as instructed and as of 3 hours after our original message we have still not responded. Any company is on when things go well. A sign of a good company is in the way they handle problems. This company apparently does not do this well. We were traveling with 4 children and nearly missed our international flight home I would not recommend this company to anyone.
Transfer: Heathrow -> London
Recommend us: NO
Reply by anglotransfers:
As we already told you as soon as we got your email, on behalf of anglotransfers we would like to sincerely apologise for the driver's no show. The driver let us down completely for unknown reasons, so we fully understand and share your frustration. We are very sorry and currently putting mechanisms in place so that nothing like this can ever happen again. We have fully refunded you for the service not offered, and we are still waiting for you to send us your Uber receipt, as you know that we will be more than happy to refund the difference paid in order to compensate for all the inconvenience caused. We are glad you made the flight on time.
02-01-2020 | Vassia |
everything was perfect! Driver was on time, he was kind and very careful driver.
Transfer: London -> Heathrow
Recommend us: YES
02-01-2020 | Amanda |
Gyula was assigned to be our driver for our return trip to the airport, and as always it was a pleasant and smooth drive. Gyula is knowledgeable and friendly, I’d gladly engage his services the next time I return to London. Thanks Gyula for a great ride!
Transfer: London -> Heathrow
Recommend us: YES
02-01-2020 | Antoine |
The driver arrived on time and gave instructions on WhatsApp to meet, he drove safely and according to plan. Serious and enjoyable, a great service! The only issue was that my booking took more than 24h to be confirmed, which was stressful as I would have had virtually no time to find a plan B.
Transfer: Luton -> London
Recommend us: YES
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